Customer Satisfaction Survey

We believe that great customer service is vitally important in the running of SocialSidekick. We want to make sure that our customers are getting good value for money, value from our service and a great customer experience. 

In January 2018, we surveyed our customers and 36% responded. The results are below:


Overall, how satisfied or dissatisfied are you with Social Sidekick?


How would you rate the quality of our customer service?

How well does our social media management service meet your needs?


How would you rate the value for money of our social media service?


How responsive have we been to your questions or concerns?

How long have you been a customer of SocialSidekick?


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