Privacy Policy

Last Updated: 02/05/23

At SocialSidekick Ltd (hereinafter referred to as "SocialSidekick", "we", "us", or "our"), your privacy is of utmost importance to us. This Privacy Policy governs how we collect, use, maintain, and disclose your personal data when you visit our website www.socialsidekick.co.uk (the "Website") or when you interact with our services.

By accessing or using our Website or services, you agree to the terms of this Privacy Policy. If you do not agree with any part of this Privacy Policy, please do not use our Website or services.

Information We Collect

We collect several types of information from and about our users, including:

a. Personal Data: This includes information by which you may be personally identified, such as your name, email address, postal address, phone number, and any other information that is defined as personal data under applicable law.

b. Non-personal Data: This includes information that does not personally identify you, such as your IP address, browser type, operating system, pages viewed, and other statistical data related to the use of our Website or services.

How We Collect Information

We collect information in the following ways:

a. Information You Provide: We collect personal data that you voluntarily provide when you register on our Website, sign up for our services, fill out a form, or communicate with us.

b. Information Collected Automatically: We automatically collect non-personal data when you access or use our Website or services, such as cookies, log files, and other tracking technologies.

How We Use Your Information

We use the information we collect for various purposes, including:

a. To provide, maintain, and improve our Website and services.

b. To communicate with you and respond to your inquiries.

c. To personalise your experience on our Website and provide content tailored to your interests.

d. To send you promotional materials, newsletters, or other information related to our services that we believe may be of interest to you, in accordance with applicable law.

e. To comply with legal obligations, enforce our terms and conditions, and protect the rights, property, and safety of SocialSidekick, our users, and others.

Sharing Your Information

We do not sell, trade, or rent your personal data to third parties. We may share your personal data with third-party service providers who assist us in operating our Website, conducting our business, or providing services to you, as long as those third parties agree to keep this information confidential.

We may also disclose your personal data when required by law, to enforce our terms and conditions, or to protect the rights, property, or safety of SocialSidekick, our users, or others.

Data Security

We implement appropriate security measures to protect your personal data from unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or method of electronic storage is 100% secure, and we cannot guarantee absolute security of your personal data.

Your Rights and Choices

You have the right to access, correct, update, or delete your personal data by contacting us at [email protected] If you no longer wish to receive promotional communications from us, you can unsubscribe by following the instructions provided in each communication or by contacting us.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. We will post any changes to this Privacy Policy on our Website and update the "Last Updated" date at the top of this page. Your continued use of our Website or services after any changes to this Privacy Policy constitutes your acceptance of the updated Privacy Policy.

Contact Us

If you have any questions or concerns about this Privacy Policy or our privacy practices, please feel free to contact us:

SocialSidekick Ltd
4 - 6 The Wharf Centre Wharf Street
Warwick
Warwickshire
CV34 5LB

Email: info@socialsidekick.co.uk

International Data Transfers

As a company based in the United Kingdom, we store and process your personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR). However, we may transfer your personal data to countries outside the UK, such as when we use third-party service providers located in other countries. In such cases, we will ensure that adequate safeguards are in place to protect your personal data, such as the use of standard contractual clauses approved by the UK Information Commissioner's Office.

Data Retention

We will retain your personal data for as long as necessary to fulfil the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements. To determine the appropriate retention period for personal data, we consider the amount, nature, and sensitivity of the personal data, the potential risk of harm from unauthorised use or disclosure of your personal data, the purposes for which we process your personal data, and whether we can achieve those purposes through other means, as well as applicable legal requirements.

Links to Other Websites

Our Website may contain links to other websites that are not operated by us. If you click on a third-party link, you will be directed to that third party's website. We strongly advise you to review the privacy policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

Children's Privacy

Our Website and services are not intended for use by children under the age of 16. We do not knowingly collect personal data from children under 16. If we become aware that we have collected personal data from a child under 16, we will take steps to remove that information from our systems and delete it.

Complaints

If you have any concerns about our use of your personal data, you have the right to complain to the UK Information Commissioner's Office (ICO). You can find more information about the ICO and how to submit a complaint on their website: https://ico.org.uk/.

We would, however, appreciate the opportunity to address your concerns before you approach the ICO. Please contact us in the first instance using the contact details provided above.